This Privacy Policy explains how a111 — the online casino and sports betting platform at a111.bio — collects, stores, uses, and protects the personal information of registered users, including Pakistani players accessing our platform via JazzCash, EasyPaisa, and other local payment channels. We are committed to handling your data with transparency, security, and respect for your rights as a user. Please read this document carefully before using any a111 service.
a111's approach to data privacy is built on six core commitments. These commitments apply to every Pakistani user and every international user who creates an a111 account or accesses our platform.
a111 tells you exactly what personal data we collect, why we collect it, how long we keep it, and who we share it with. There are no hidden data practices. This Privacy Policy represents our complete disclosure of data handling activities on the a111 platform.
All personal data transmitted through a111 is encrypted in transit using 256-bit SSL/TLS. Sensitive data at rest — including PKR transaction records and identity documents submitted during KYC — is stored with industry-standard encryption on secured servers accessible only to authorised personnel.
a111 collects only the personal data that is genuinely necessary to deliver our services, fulfil our legal obligations under the platform's gaming license, or protect the integrity of our platform. We do not collect personal data speculatively or for purposes unrelated to the a111 service you have signed up for.
Pakistani users and all other a111 account holders retain rights over their personal data — including the right to access a copy of their data, correct inaccuracies, request deletion where legally permissible, and object to certain processing activities. These rights are explained in full in Section 10 of this Policy.
a111 does not sell, rent, or auction your personal data to third-party marketers, data brokers, or any commercial entity for their own independent use. Data sharing with third parties is limited strictly to operational necessity — payment processors, identity verifiers, and licensing authorities — as detailed in this Policy.
a111 does not retain personal data indefinitely. Retention periods for different data categories are defined by legal obligation, licensing requirements, and operational necessity — and are set out clearly in Section 8 of this Privacy Policy. Data that is no longer needed and not required for legal retention is securely deleted.
This Privacy Policy applies to all individuals who access or use any a111 platform service — including persons who register an a111 account, browse the a111 website without registering, deposit funds via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20, place bets on cricket, casino games, slot games, or the wheel game, or contact a111 support. It applies to users located in Pakistan and all other jurisdictions where a111 is accessible.
The term "personal data" in this Policy refers to any information that identifies or can reasonably identify a specific individual — including but not limited to name, Pakistani mobile number, National Identity Card number, email address, device information, IP address, PKR transaction records, and betting history.
Data Controller: For the purposes of data protection law, the data controller responsible for your personal data is the operator of the a111 platform. Queries regarding data processing may be directed to [email protected] with the subject line "Privacy Enquiry."
a111 collects and processes the following categories of personal data from its users:
| Data Category | Specific Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, National Identity Card number, nationality, gender | Account registration, age verification, KYC compliance under gaming license obligations |
| Contact Data | Pakistani mobile number (Jazz, Zong, Telenor, Ufone), email address | Account communication, OTP delivery, support, responsible gaming notifications |
| Financial Data | JazzCash / EasyPaisa account identifiers, HBL/UBL/Meezan account details (last 4 digits), PKR deposit and withdrawal records | Payment processing, anti-money laundering compliance, transaction dispute resolution |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, cookie identifiers | Platform security, fraud detection, account access monitoring, platform optimisation |
| Gaming Data | Bet history, game participation records, PKR stakes and winnings, cricket market selections, responsible gaming limit settings | Account management, dispute resolution, responsible gaming monitoring, licensing compliance |
| KYC Documents | Scanned copies of government-issued ID, proof of address documents, payment method ownership confirmations | Identity and age verification as required by a111's international gaming license |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Quality assurance, dispute resolution, regulatory record-keeping |
a111 collects personal data through the following primary methods:
a111 processes personal data only where a valid legal basis exists. The legal grounds on which a111 relies are:
a111 uses your personal data for the following purposes:
a111 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any minimum retention periods required by law or under our gaming license obligations. Indicative retention periods are as follows:
Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised.
a111 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Important: No online system is completely immune to security risk. While a111 takes its security obligations seriously, users must also protect their own account credentials. Never share your a111 password or OTP with anyone — including persons claiming to be a111 support staff.
As an a111 user — including Pakistani users — you hold the following rights with respect to your personal data. To exercise any right, submit a written request to [email protected] with the subject line "Data Rights Request" and include sufficient information to verify your identity.
You may request a copy of all personal data a111 holds about you, including your account information, bet history, KYC records, and transaction history in PKR.
You may request correction of inaccurate or incomplete personal data held in your a111 account. Some corrections — such as name changes — may require supporting documentation.
You may request deletion of your personal data where it is no longer needed for the original purpose, subject to overriding legal retention obligations under our gaming license and AML law.
You may request that a111 temporarily restrict the processing of your personal data while a rectification request is pending or while you have objected to certain processing activities.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request your personal data in a structured, machine-readable format.
You may object to processing based on a111's legitimate interests, including direct marketing. Where you object to marketing, a111 will cease that processing immediately upon receipt of your request.
Response Timeframe: a111 will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 calendar days. Where a request is complex or we receive a high volume of requests, this may be extended by a further 30 days, of which you will be notified. a111 does not charge a fee for exercising data rights in standard circumstances.
a111 is an adult gambling platform restricted to users who are 21 years of age or older. a111 does not knowingly collect personal data from individuals under 21. Age verification is conducted as a mandatory part of the a111 account registration and KYC process.
If a111 becomes aware that a person under the age of 21 has registered an account or provided personal data to the platform, a111 will immediately close the relevant account, void all associated bets and transactions, and securely delete the personal data of the underage individual from its systems — except where retention is legally mandated for the purpose of reporting the incident to relevant authorities.
Parents and guardians in Pakistan who believe their child may have accessed a111 without authorisation should contact a111's support team immediately at [email protected]. a111 strongly recommends the use of parental control software on devices accessible to minors in any household.
21+ Strictly Enforced: The collection and processing of personal data on a111 is entirely predicated on the user being an adult of at least 21 years of age. Any data collected from an underage user is collected in error and will be deleted upon identification. a111 takes the protection of minors' data with the utmost seriousness.
a111 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, a111 will notify registered users via the mobile number or email address on their account with reasonable notice prior to the change taking effect.
The "Effective" date at the top of this Policy indicates the date on which the current version came into force. Continuing to use the a111 platform after a revised Privacy Policy has taken effect constitutes acceptance of the updated terms. We encourage Pakistani users and all other a111 account holders to review this Policy periodically.
If you do not agree with a material change to this Policy, you have the right to close your a111 account before the change takes effect. Account closure requests should be submitted to [email protected].
For any question, concern, or request relating to this Privacy Policy or the way a111 processes your personal data, please contact us using the following details. All privacy-related communications are handled by a111's compliance and data protection function.
This Privacy Policy was last reviewed and updated on 1 January 2026. This English-language version is the authoritative version. In the event of any inconsistency with any translated version, the English version prevails. This Policy should be read alongside a111's Terms & Conditions and Responsible Gaming Policy.
a111 protects your personal information with 256-bit SSL, strict access controls, and full compliance with our international gaming license obligations. Login and enjoy cricket betting, live casino, slots, and the wheel — in PKR. 21+ only.